Privacy Policy

Welcome to our website, Creative QR Designs!

1. Introduction

This Privacy Policy describes how Creative QR Designs ("we," "our," or "us") collects, uses, and protects your personal information when you use our website (creativeQRdesigns.com) and services (collectively, the "Service").

We are committed to protecting your privacy and complying with applicable data protection laws, including the European Union's General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other international privacy laws.

2. Data Controller Information

Company Name: Creative QR Designs

Address: 4338 Innes Road, Suite #173, Orleans, Ontario, Canada K4A 3W3

Email: support@creativeQRdesigns.com

Data Protection Officer: Customer Service Manager

3. Personal Information We Collect

Information You Provide

Account Information: Name, email address, username, password

Payment Information: Credit card details, billing address (processed securely by third-party payment processors)

Communications: Messages you send to us via contact forms, email, or customer support

Information We Collect Automatically

Usage Data: Pages visited, time spent on site, click-through rates

Device Information: IP address, browser type, operating system, device identifiers

Location Data: General geographic location based on IP address

Cookies and Tracking

See our Cookie Policy section below

4. How We Use Your Information

We process your personal information for the following purposes:

Service Provision

• Creating and managing your account

• Processing transactions and payments

• Providing customer support

• Delivering requested services or products

Business Operations

• Improving our website and services

• Conducting analytics and research

• Preventing fraud and ensuring security

• Complying with legal obligations

Marketing (with consent where required)

• Sending promotional emails and newsletters

• Personalizing content and advertisements

• Conducting market research

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data based on:

Consent: When you provide explicit consent

Contract: To fulfill our contractual obligations

Legitimate Interest: For business operations and improvements

Legal Obligation: To comply with applicable laws

6. Information Sharing and Disclosure

We may share your information with:

Service Providers: Third-party vendors who help us operate our business, including:

• Payment processors

• Email service providers

• Analytics providers

• Cloud hosting services

• Customer support platform

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes

• Protect our rights and property

• Prevent fraud or illegal activities

• Protect user safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the new entity.

7. International Data Transfers

We may transfer your personal information to countries outside your region. When we do:

• We ensure appropriate safeguards are in place

• For EU users, we use Standard Contractual Clauses or adequacy decisions

• We maintain the same level of protection for your data

8. Data Retention

We retain personal information for:

Account Data: As long as your account is active or as needed to provide services

Transaction Records: As required by law (typically 7 years)

Marketing Data: Until you withdraw consent or as required by law

Legal Compliance: As long as legally required

9. Your Privacy Rights

Depending on your location, you may have the following rights:

All Users

• Access to your personal information

• Correction of inaccurate data

• Deletion of your personal information

• Withdrawal of consent

GDPR Rights (EU/EEA Users)

• Data portability

• Restriction of processing

• Object to processing

• Lodge complaints with supervisory authorities

CCPA Rights (California Residents)

• Know what personal information is collected

• Delete personal information

• Opt-out of sale of personal information

• Non-discrimination for exercising rights

How to Exercise Your Rights

Contact us at support@creativeQRdesigns.com or by mail to our above mentioned business address. We will respond within the timeframes required by applicable law (typically 30 days for GDPR, 45 days for CCPA).

10. Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies: Required for website functionality

Analytics Cookies: Help us understand website usage

Marketing Cookies: Used for advertising and personalization

Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

Third-Party Tracking

We use services like Google Analytics, Facebook Pixel, and other tracking technologies. These services have their own privacy policies.

11. Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest

• Regular security assessments

• Access controls and authentication

• Employee training on data protection

• Incident response procedures

12. Children's Privacy

Our services are not intended for individuals under 18 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will:

• Post the updated policy on our website

• Update the "Last Updated" date

• Notify you of material changes via email or website notice

• For significant changes, obtain consent where required by law

14. Contact Information

For privacy-related questions or concerns:

Address: 4338 Innes Road, Suite #173, Orleans, Ontario, Canada K4A 3W3

Email: support@creativeQRdesigns.com

To contact the company Data Protection Officer:

Email: support@creativeQRdesigns.com (specify Data Protection Officer in the subject line).

Supervisory Authority Contacts

EU Users: Contact your local data protection authority

UK Users: Information Commissioner's Office (ICO)

California Residents: California Attorney General's Office

Canadian Residents: Contact the Financial Consumer Agency of Canada (FCAC) for consumer protection

15. Additional Jurisdiction-Specific Information

For UK Users

We comply with UK GDPR and the Data Protection Act 2018. Your rights are similar to those under EU GDPR.

For Canadian Users

We comply with PIPEDA (Personal Information Protection and Electronic Documents Act) and applicable provincial privacy laws.

For Australian Users

We comply with the Privacy Act 1988 and the Australian Privacy Principles.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

By subscribing to Creative QR Designs monthly services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This Privacy Policy was last Updated: July 2025